ShowSound is the trade name for a musical performance software created by Cache Limited. It is provided on an 'as is' basis, and users should read the Help Guide to familiarise themselves with its features before use.

Cache Limited attempt to hold as little of your personal data as possible. If, for any reason, we happen to come into possession your personal data, it will be used exclusively in the context of the statutory data protection regulations, such as the General Data Protection Regulation (GDPR), and will be deleted from our records as soon as possible or as legally required. Any employees of Cache Limited and its representatives are obligated to comply with data protection regulations. This commitment details information about the nature, scope and purposes of the collection and use of your personal data and the rights you are entitled to. Please see individual headings below for further information on the individual topics.

1. Contact details

If you have any further questions relating to data protection, or the collection, processing or use of your personal data, or if you would like to request access to or rectification, blocking or erasure of your data, and to revoke your consent, please contact:

Personal Data
Cache Limited
No 91, Plantation Road
Oxford, OX2 6JE
Email: privacy@showsound.cache.uk

2. What we collect

Cache Limited does not collect any data via ShowSound. The app is provided as a tool to control and present your own media files. None of this media, or any meta data saved within the app is passed to Cache Limited.

Sales of the ShowSound app are made exclusively via the Apple App Store, and as such Apple Inc. are the holders and retainers of your personal information. Cache Limited would only ever receive your information if you contact us directly via email or mail, in which case we would retain copies of your correspondence for as long as was necessary to conclude our business.

If you post reviews on the App Store, we reserve the right to repost their content on our website.

3. Your rights

According to the General Data Protection Regulation, you have the right:

• to request information about what personal data we process about you (right of access);
• to request rectification of incorrect personal data or completion of incomplete personal data that we store about you;
• to request that we erase personal data that we store about you (“right to be forgotten”);
• to demand that we restrict processing of your personal data;
• to receive your personal data that you provided us with in a common electronic media format;
• to revoke your consent that you granted us at any time;
• to lodge a complaint with a supervisory authority.

If you wish to assert any of these statutory rights, please contact Cache Limited in writing on the postal address given above or by emailing privacy@showsound.cache.uk.

4. Erasure of data and duration of storage

Your personal data will be deleted as soon as it is no longer required for the purposes it was collected and processed for. Once the purpose has ceased to exist, the data will be deleted unless storage is necessary for compliance with a legal obligation or for the establishment, exercise or defense of legal claims. Legal obligations arise for us in particular from tax and commercial law, as well as from other laws. For example, we must store accounting data such as order and payment data or business correspondence for 10 years or 6 years, depending on the applicable regulations under tax and commercial law. Further information on any retention periods can be found in the respective sections relating to the individual processing operations.

5. Modifications to this privacy policy

We revise our data protection information when changes are made to this website or on other occasions that make doing so necessary. You should therefore visit this website regularly to check the current state of the privacy policy.

6. ShowSound website

When you visit our website, the browser used on your device usually sends information to our website’s server, which stores it temporarily in what is known as a “log file”. The following information is also collected during this process without your intervention and is stored until it is automatically erased:

• the date and time of access;
• the URL (address) of the referring website;
• the file retrieved;
• the amount of data sent;
• the browser type and version;
• the operating system;
• the IP address of the requesting internet-enabled device.

The legal basis for processing the IP address is provided under GDPR, and our legitimate interest for such data collection is as follows:

• ensuring that a smooth connection is established;
• ensuring that our website / app is convenient to use;
• evaluating system security and stability.

The data is stored for at least a year. We may also use "cookies" and analytics tools for our website to help us keep the site relevant and useful.